About Us
The Right Place Disability Services is a growing NDIS Registered Provider dedicated to delivering high-quality, person-centred supports. We empower participants to live independently, achieve their goals, and experience genuine care and respect.
About the Role
We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga.
This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.
Key Responsibilities
Manage daily operations and service delivery
Lead, supervise, and support a team of support workers
Ensure high-quality, person-centred care for participants
Coordinate services in line with participant plans and funding
Build strong relationships with participants, families, and stakeholders
Ensure compliance with NDIS Practice Standards and Quality & Safeguards Commission
Oversee incident management, reporting, and risk processes
Drive continuous improvement and service quality
Work collaboratively with Support Coordinators and allied health professionals
About You
Experience in the NDIS or disability services sector
Strong knowledge of NDIS guidelines, compliance, and pricing
Proven leadership and staff management experience
Excellent communication and relationship-building skills
Strong organisational and problem-solving abilities
Relevant qualification in Community Services, Disability, or similar (preferred)
Current Driver’s License, NDIS Worker Screening Check, and WWCC
What We Offer
Competitive salary: $80,000 – $120,000 + super
Supportive and inclusive team culture
Career growth opportunities within a growing organisation
Ongoing training and professional development
Key Performance Indicators (KPIs)
High participant satisfaction and positive feedback
Full compliance with NDIS standards and audit readiness
Strong staff retention and engagement
Timely and consistent service delivery
Effective incident reporting and resolution
Contribution to business growth and participant intake
Ongoing service improvement initiatives